Refund Policy

Refund Eligibility

We offer refunds under the following conditions:

• Request made within 24 hours of purchase
• Product has not been downloaded or accessed
• No license key has been generated or used

Non-Refundable Situations

Refunds will not be issued if:

• The product has been downloaded or used
• More than 24 hours have passed since purchase
• You received a game ban (use is at your own risk)
• Product is working as intended but does not meet expectations

How to Request a Refund

To request a refund:

1. Contact our support team within 24 hours
2. Provide your order ID and email address
3. Explain the reason for your refund request
4. Wait for confirmation (typically within 2-4 hours)

Processing Time

Approved refunds are processed within 5-10 business days. The funds will be returned to your original payment method through Stripe.